As we all know, Skype is a telecommunications application. It connects many people from different places. In the COVID pandemic, when it was hard to go out and do their jobs, these telecommunications helped people work from home. Skype is one of those affected by the pandemic. Skype is always the right choice for users, whether for office meetings or group calls. However, some users have complained that Skype keeps randomly closing. What are the possible causes and solutions to the problem?
This article will explain why Skype randomly closes itself and how to resolve the issue. Furthermore, you learned about the possible causes of the problem. So stick with us and read further.
Possible causes of the issue of skype keeps randomly closing
Please continue reading to find solutions to your issue. Here is our main agenda of possible reasons why Skype keeps crashing:
Skype is not supported on your device: It is very important to know which type of device you are using while operating the app. It is not necessary that all apps be compatible with all types of devices and models. So, that might be because you are using an old model that is not supported by the application.
Server Issue: It is not necessary that the problem be caused by your side only. It might be possible that Skype’s server is down, or maybe there is a bug that causes Skype to close randomly.
Audio settings: There can be an issue with “Audio Settings” that is creating the issue. When you log out of the device and log back in again, it will ask for microphone permission. If you deny it unknowingly or ignore it, then the issue will arise.
Hardware issue: Another reason for the issue of “Skype constantly freezing” can be found in the hardware. If the device you’re using for Skype has a hardware issue, that could be why it’s not working properly.
Solutions for “Skype keeps randomly closing”
The first thing you should do when your Skype is not working properly is to update your application to the latest version.
To update, follow these steps:
- Open your Skype application.
- Go to your profile and click on the three dots next to your profile.
- Click on the settings.
- On the left menu, click on “Help & Feedback.”
- Skype will check for updates automatically, and if a new version is available, simply click the “Update” button.
Clear your Skype cache.
Overcrowding on Skype can cause the app to stop working. As a result, clearing the app’s cache is critical. So clear the cache with the help of the following steps:
- Press window + I to get to the window settings.
- There, search for “Skype” in the list of apps.
- Select “Advanced Options” under the app.
- Click on the “Reset” button.
Reinstall the app
If your Skype keeps closing itself, uninstall the app and install it again. Locate Skype and uninstall it. Once you uninstall the app, re-download the app from your desktop.
If you want more chatrooms, read here to know about different free chat rooms.